Relational Intelligence Test: listening, communication and conflict

This interactive test covers listening, empathy, speaking, speaking up, conflict, anger, repair, settling down, trust, recognition, support, clarity, openness and readiness to change. What the test asks, for example Listening If, while someone is talking to you, your attention stays on what is being said rather than on your reply. If, when someone close to you tells you about their day, you turn your phone face down and leave it aside. Empathy If, when someone who is feeling low tells you about their day, you find words that support them. If someone tells you “I'm fine” and you can hear in their voice that it is not true. Speaking If, when you need a hand, you ask for it clearly, without beating around the bush. If, when you are waiting for something from someone, you give a precise deadline rather than a vague “whenever you can”. Speaking up If, in a group discussion, you voice your disagreement at the moment it arises. If, when a group makes a decision that bothers you, you say so and suggest another way. Conflict If, when a disagreement goes on, your voice keeps the same tone as at the start. If, when voices are raised, you lower yours and suggest a short break. Anger If, after an upset, you quickly get back to a normal tone with the person involved. If, faced with criticism you find unfair, you listen to the end without getting defensive. Repair If, when you know you were wrong, you admit it right away. If, the day after a tense moment, you go see the person and bring them a coffee. Settling down If, once a conflict has been settled, you talk to the person as freely as before. If you say no to a request that does not suit you, without going over it again in the evening. Trust If, when a topic makes you uncomfortable, you simply say so rather than changing the subject. If people confide things to you that they have told no one else. Recognition If, looking at what someone has accomplished, you see what works before what is missing. If you praise someone out loud, in front of others, for what they do well. Support If, when a group project succeeds, you mostly talk about what the others brought to it. If, when someone close to you has doubts before an important step, you remind them of what they have already achieved. Clarity If, when you ask for something, you check that the person has understood the same thing as you. If you point out to someone close to you what is not working in what they did, without putting them on the defensive. Openness If, with someone whose life is different from yours, you always find plenty to talk about. If, when someone is standing alone in a corner, you go and talk to them and make introductions. Readiness to change If what you have just described weighs on your daily life. If you want to change the way you function day to day.